Booking Terms & Conditions
1. Introduction
These Booking Terms & Conditions govern the reservation and stay at La Casa Quieta, a holiday rental property located in Tuscany, Italy.
By making a reservation, guests agree to these terms, as well as to any specific conditions communicated at the time of booking via the relevant platform.
2. Booking Process
Reservations for La Casa Quieta are made exclusively through the booking platform Lodgify or associated booking channels.
A booking is considered confirmed once:
- availability has been validated,
- the required payment has been received,
- and a confirmation has been issued.
All booking details (dates, number of guests, pricing) must be verified by the guest at the time of reservation.
3. Pricing and Payment
Prices are displayed on the booking platform and may vary depending on:
- season,
- length of stay,
- number of guests.
Payment terms (including deposit, balance and timing) are defined at the time of booking through Lodgify.
La Casa Quieta does not process payments directly outside of the booking platform unless otherwise explicitly agreed.
4. Cancellation and Modification
Cancellation and modification policies are defined at the time of booking and depend on the selected rate and conditions.
Guests are responsible for reviewing the applicable cancellation terms before confirming their reservation.
Any request for modification remains subject to availability and approval.
5. Check-in and Check-out
Check-in and check-out conditions, including times and procedures, are communicated prior to arrival.
Guests are expected to respect the agreed schedule unless otherwise arranged in advance.
6. Use of the Property
La Casa Quieta is a private holiday home intended for residential use only.
Guests agree to:
- use the property in a respectful and responsible manner,
- respect the maximum occupancy indicated at the time of booking,
- comply with local regulations and community rules,
- avoid any disturbance to the neighborhood.
Parties, events or commercial use are not permitted unless expressly agreed in advance.
7. Guests and Responsibility
The person making the booking is responsible for:
- all guests included in the reservation,
- ensuring that all occupants comply with these terms,
- any damage caused during the stay.
Only registered guests are permitted to stay at the property unless otherwise agreed.
8. Damages and Security
Guests are expected to take care of the property and its contents.
In the event of damage, loss or exceptional cleaning requirements, charges may apply.
[To be completed if applicable: security deposit conditions]
9. Liability
La Casa Quieta shall not be held liable for:
- any accidents, injuries or illnesses occurring during the stay,
- loss, theft or damage to personal belongings,
- temporary interruptions of utilities (water, electricity, internet) beyond reasonable control.
Guests are encouraged to ensure they have appropriate travel insurance.
10. Force Majeure
La Casa Quieta shall not be held responsible for any failure or delay resulting from events beyond reasonable control, including but not limited to:
- natural disasters,
- extreme weather conditions,
- governmental restrictions,
- unforeseen technical issues.
11. External Services
The Website or booking process may refer to external services (including Lodgify or third-party platforms).
La Casa Quieta is not responsible for the policies, availability or performance of such services.
12. Applicable Law
These Booking Terms & Conditions are governed by Italian law, without prejudice to any mandatory consumer protection provisions applicable in the guest’s country of residence.
13. Language
These terms may be available in several languages.
In case of discrepancy, the Italian version shall prevail.
14. Contact
For any question regarding your booking or stay, you may contact:
hello@lacasaquieta.com