Privacy Policy

1. Introduction

This Privacy Policy explains how personal data is collected, used and protected when you visit the website lacasaquieta.com (the “Website”).

The Website presents La Casa Quieta, a holiday rental property located in Tuscany, Italy.

By using this Website, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for the processing of personal data is:

Rosaria Giovannelli
La Casa Quieta
Via della Ruga, 18
55022 Palleggio (LU)
Italy

Email: hello@lacasaquieta.com

[Legal status to be confirmed: private individual acting in a personal capacity / other applicable status]

3. Personal Data Collected

Data you provide directly

Personal data may be collected when you:

  • fill in a contact form (Webflow),
  • send an enquiry by email,
  • submit a booking request,
  • communicate with La Casa Quieta.

This may include:

  • name,
  • email address,
  • phone number (if provided),
  • travel details (dates, number of guests),
  • any information voluntarily provided in your message.

Data collected through booking platforms

When you make a reservation through Lodgify or third-party booking platforms, your data is processed according to the privacy policies of those platforms.

La Casa Quieta may receive and process relevant booking information necessary to manage your stay.

Data collected automatically

When you browse the Website, certain data may be collected automatically, including:

  • IP address,
  • browser type and version,
  • device type,
  • pages visited,
  • date and time of visit,
  • navigation behavior.

4. Tools and Services Used

The Website uses the following third-party services:

  • Webflow (website hosting and forms),
  • Lodgify (booking and reservation management),
  • Google Analytics (audience measurement),
  • Meta Pixel (advertising and tracking).

These services may collect and process data in accordance with their own privacy policies.

5. Purposes of Processing

Personal data is processed for the following purposes:

  • responding to enquiries,
  • managing booking requests and reservations,
  • communicating with users,
  • improving the Website and user experience,
  • measuring audience and performance,
  • where applicable, conducting marketing and advertising activities.

6. Legal Basis

Personal data is processed on the following legal bases:

  • consent, where required (e.g. cookies, tracking),
  • pre-contractual measures, when responding to booking enquiries,
  • legitimate interests, such as improving the Website and ensuring its security.

7. Data Sharing

Personal data may be shared with:

  • service providers (Webflow, Lodgify, analytics tools),
  • technical providers necessary for the operation of the Website,
  • public authorities where required by law.

Personal data is not sold to third parties.

8. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA), in particular in the United States.

In such cases, data transfers are carried out in accordance with applicable data protection laws, including appropriate safeguards (e.g. standard contractual clauses).

9. Data Retention

Personal data is retained only for as long as necessary for the purposes described above, and in accordance with applicable legal obligations.

[To be completed if needed: specific retention periods depending on data categories]

10. Your Rights

In accordance with applicable data protection laws (including the GDPR), you have the following rights:

  • right of access,
  • right to rectification,
  • right to erasure,
  • right to restriction of processing,
  • right to data portability,
  • right to object to processing,
  • right to withdraw consent at any time.

To exercise your rights, you may contact:
hello@lacasaquieta.com

You also have the right to lodge a complaint with a competent data protection authority.

11. Cookies

The Website uses cookies and similar technologies.

For more information, please refer to the Cookie Policy.

12. Data Security

La Casa Quieta implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.

However, no method of transmission over the Internet is completely secure.

13. Changes to this Policy

This Privacy Policy may be updated at any time to reflect legal, technical or operational changes.

Users are encouraged to review this page regularly.

14. Contact

For any questions regarding this Privacy Policy or the processing of personal data, you may contact:

hello@lacasaquieta.com